Refund and Returns Policy
Effective Date: 14.04.2026
At Sadka, customer satisfaction is our priority. Please read our refund and return guidelines carefully before placing an order.
Return Eligibility
Returns are accepted only if:
- The product received is damaged
- The wrong product was delivered
- The product has manufacturing defects
To request a return, customers must contact us within 48 hours of delivery with product images and order details.
Non-Returnable Items
The following items are non-returnable:
- Used products
- Products damaged after delivery
- Earrings due to hygiene reasons
- Customized or personalized products
- Clearance or sale items
Refund Process
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method or store wallet, depending on the case
Exchange Policy
Product exchanges are subject to stock availability. If the requested item is unavailable, an alternative or refund may be offered.
Cancellation Policy
Orders can only be cancelled before dispatch. Once shipped, cancellation requests will not be accepted.
Contact Information
Phone: 8595702159
Email: sadkafashion@gmail.com
Address: House No S/2, Mahavir Nagar, Tilak Nagar, New Delhi – 110018